Privacy Policy

This policy explains what personal data Fortuna Media Ltd. collects, why, and the choices you have. It applies to our website and client portal.

What we collect

We collect the information needed to provide our services: account details (such as your name, work email, and company), order and billing information, and basic usage data about how the site and portal are used. Card data is handled by our payment processor; we do not store full card numbers.

Why we use it and our legal bases

We use this information to set up and run your account, deliver and support the services you order, process payments, send service-related messages, meet legal and accounting obligations, and improve the site. Depending on where you are, our legal bases include performing our contract with you, our legitimate interests in running the business, your consent (for non-essential cookies), and compliance with legal obligations.

Sharing

We share personal data only with the service providers and processors that help us operate — for example, payment processing, hosting, and email delivery — under agreements that require them to protect it. We do not sell your personal data.

Retention

We keep personal data for as long as your account is active and as long as needed for the purposes above, including legal, tax, and accounting requirements. When data is no longer needed, we delete or anonymize it.

Your rights

Subject to local law, you may request access to your personal data, correction, deletion, a portable copy, or object to certain processing. These rights are aligned with the GDPR and CCPA. To make a request, email info@fortunamedia.net. You can also complain to your local data-protection authority.

International transfers

We operate from Hong Kong and may process data in other countries through our service providers. Where data is transferred across borders, we rely on appropriate safeguards.

Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, but we work to limit risk and to respond to incidents.

Cookies

Our use of cookies is described in our Cookie Policy. Non-essential cookies stay off until you accept them.

Contact

For privacy requests or questions, email info@fortunamedia.net.